Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa lite missing pixels

Replies are disabled for this topic. Start a new one or visit our Help Center.

Bought my first Versa Lite at Kohls. Immediately had missing pixels on the factory face clock. Called fit bit customer service, they sent a replacement right away and same exact issue. Missing pixels in the same spots. Called customer service again sending  yet another one out. Haven't received it yet. My question is , is this faulty on all versa lites? The customer service rep said it's not a common issue yet i received 2 in a row. 

Best Answer
0 Votes
2 REPLIES 2

Hi @Lmdavis712 Im sorry you had this issue, and had it twice. If you look at these forums as much as I do you can see that although it does happen from time to time, it is not a common issue, especially considering the number sold. I rarely answer questions about missing pixels in any fitbit.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes
I received my 3rd one and same issues. Dark pixels and they are all the in
same spots on each fitbit versa lite. Sad they don't test them before
sending them out.
Best Answer
0 Votes