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Versa lite not coming up

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‎04-07-2020 17:35

‎04-07-2020 17:35

I wore my Fitbit to bed and it was working properly. 

now it’s not coming up anymore , anyone have an idea about what I should do?

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‎04-07-2020 20:27

‎04-07-2020 20:27

Hi @Jessieyca Try restarting it several times and if that doesnt help, try a Factory Reset. If you still have no display then you will need  contact Support.

Restart your tracker  

Fitbit Support  

 

BUTTON FACTORY RESET FOR VERSA 2 AND VERSA LITE
Hold the back button for about 8 seconds. 
When the Fitbit logo disappears: Release the button briefly (for less than 2 seconds). 
Hold the button again until you feel a second, longer vibration, which indicates the factory reset.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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