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Versa lite screen stopped responding

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‎03-07-2020 15:48

‎03-07-2020 15:48

My touchscreen randomly stopped working after less than 3 months. Ive tried everything from resetting and reinstalling to changing clockfaces. Nothing is working. 

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‎03-07-2020 17:26

‎03-07-2020 17:26

Hi @TiffanyYM , you have two possibilities to solve this problem:

1. Restart your Versa 3 to 4 times in a row by pressing and holding the left button untill you see each time the Fitbit logo and then release the button. If that does not solve the problem:

2. Contact Customer Support , Erik

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