The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
My versa lite touchscreen no longer responds. I have restarted it several times. It worked again for about 5 minutes but now won’t again. This has been a problem for the past couple weeks. The watch is less than 6 months old.
If you can get the screen to respond long enough, try a Factory Reset by swiping left to Settings, About, and Factory Reset. If you can't do that, contact Customer Support.
