help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa lite unable to get text Notifications.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-17-2019 14:50 - last edited on ‎04-18-2019 07:29 by Moderator Alum

‎04-17-2019 14:50 - last edited on ‎04-18-2019 07:29 by Moderator Alum

My versa lite isn't recieving my text messages. It was when I first got it but it isn't anymore.

 

Moderator Edit: Clarified Subject.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-18-2019 07:33

‎04-18-2019 07:33

Hello @Jgarrett5976 have a warm welcome to the Fitbit Community, it's great to have you on board. 

 

I appreciate your participation in the Forums and for sharing your experience with us. Tell me, are you using an iPhone or an Android phone? Have you restarted your phone and your Versa (by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen) lately? If so, please try the following:

 

  • Turn Bluetooth off/on in your phone. 
  • Turn Notifications off/on in the Fitbit app. 

If this doesn't seem to wok, knowing the model of phone you're currently using will be very helpful for us to check this further. 

 

Thanks for your patience and understanding, have a great day! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes