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Versa lite unresponsive logo constantly flashing

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‎06-28-2020 00:44

‎06-28-2020 00:44

My versa lite has become unresponsive. The fitbit logo shows for a few seconds then the screen goes blank, this repeats continuously. 

I have tried to reset by holding the button for at least 15 seconds but this does nothing. 

I have put the device into the charging cradle which has no effect. 

The device will not connect to my phone app so I am unable to change clock face although I am already using a fitbit made clock face.

Please help, I have run out of things to try

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‎06-28-2020 01:41

‎06-28-2020 01:41

Hi @SunsetRunner I think you have run out of things to try. So contact Customer Support and see if they can help you 

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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