help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa locked needs phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-11-2023 02:12

‎01-11-2023 02:12

Hi, I have a Versa and it has not been used in 2 years it is locked and has “unlock device with phone” on screen however i removed the device from my account when I stopped using it and it was never set up again so I don’t seem to have a way of unlocking it no matter what I try.

 

does anyone have any way to get past this and reset it up?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-11-2023 05:58

‎01-11-2023 05:58

Hello @Gabbreden and welcome to the Community.  Please contact Support for more help.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes