Versa loosing Bluetooth connection.

[SunsetRunner]

My Versa loosing Bluetooth connection (same as alot of other users),did try all recommendations to fix,after completing factory reset and taking nearly 2 hours to reconnect only worked for couple of hours.

Is it getting fixed or just better return Versa to the shop? 

Huawey Psmart.

[talljz]

Mine won't connect to bluetooth at all. I am returning mine today.

[SunsetRunner]

At the moment if i get my Versa unpaired on the phone Bluetooth settings and then repair again it works,ill see for how long,if that's gonna be happening I will return my one as well.

[sommdo]

mine is messed up also did you get another one? is it working?

[Nitae]

mine keeps loosing the connection too 😞 ive been told its because my phone isn't supported.  It was working this morning and I see other people are having the same problem.

[talljz]

I returned mine today. Too expensive to not have it working!

[Nitae]

Fitbits answer is there is nothing wrong change your phone, mines going back tomorrow .

[talljz]

They need to look at all the complaints online in the community posts alone
to see how many people cannot connect the versa to bluetooth. I had no
problems with my other two fitbits. They worked great.

[Alcrawley]

Have spent so much time working through forums and talking online to Fitbit trying to get blue tooth working. Worked great for a few weeks. Now 6 wks later I only get  a connection randomly. I assumed that all my previous fitbit models worked so would my versa. Wrong, wrong. I don't understand why fitbit would release such a flakey device. Stop blaming on Phone model and please fix. Thinking I should return watch and getting a Garmin but hanging on to the thin hope that one day I'll wake up and a miracle will occur and my versa will work.  

[Nitae]

Sent from Yahoo Mail on Android

[Nitae]

I had an email saying they would not let me down then another saying they could do nothing. I didn't return it, I'm still undecided to wait for an update surely they cannot ignore everyone??

[talljz]

So.....I took Versa back and got a charge 3 and the bluetooth worked for 2 days now I have tried everything and I cannot get my 3 to sync or connect via bluetooth. Same pat answers from Fitbit. I am disgusted. Clearly they can't even figure it out!