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Versa miles, running and Strava issues

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‎09-19-2018 13:43 - last edited on ‎09-20-2018 04:42 by Moderator Alum

‎09-19-2018 13:43 - last edited on ‎09-20-2018 04:42 by Moderator Alum

I have recently bought a Versa and I'm wondering why I wasted my money. 

  • It doesn't track miles accurately.
  • It doesn't alert when run and doesn't seem to advise on my running pace.
  • It’s not syncing with Strava, historic data only.

 

I’m failing to realize any benefit over and above bringing my phone with me.

Please help.

 

 

Moderator edit: subject for clarity

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‎09-20-2018 04:44 - last edited on ‎05-28-2025 08:58 by Fitbit Moderator

‎09-20-2018 04:44 - last edited on ‎05-28-2025 08:58 by Fitbit Moderator

It's great to welcome you @Andy123456789.

I will be glad to help you with the issues you are experiencing with your Versa:

  • Accuracy: I recommend taking a look at this post and follow the instructions provide there.
  • Running: Could you please be more specific about this? Isn't your Versa starting the exercise?
  • Strava: In this post are some steps you should follow.

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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