Versa no apps

[Mjdh]

Just bought a Versa and have installed clock face etc but when I swipe up or down or left I just get numbers 0 - 9. The sash board says I have apps installed but can't see them and not getting notifications either. Trying removing Versa and reinstalling but no luck. Help please. 

[Marrrmaduke]

@Mjdh Welcome to the forum. If you installed the clockface, does it mean you were able to link versa to your Fitbit account and sync it? When did the last sync occur? Have you tried rebooting the tracker several times by pressing and holding the left and bottom right buttons until Fitbit logo flashes?

[Mjdh]

Thanks for the help but no success I’m afraid. 

[Marrrmaduke]

@Mjdh Try performing 3 button factory reset as described below:

1. Press and hold all 3 buttons
2. After Fitbit logo disappears, release the bottom right button
3. Wait until you feel strong vibration and release the other buttons.

You may need to attempt the reset a few times to find the optimal times. Trying holding the buttons longer, as long as it's needed for the vibration to appear.

[MakMak]

Hi, @Mjdh! Have you tried switching to a different clock face? Some developers put fancy "features" in, maybe that's what you're running into.