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Versa no display

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‎01-23-2020 23:47 - last edited on ‎01-24-2020 10:17 by

‎01-23-2020 23:47 - last edited on ‎01-24-2020 10:17 by

I have no display on the watch and cant get it back on 

 

 

Moderator edit: subject for clarity

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‎01-24-2020 10:17

‎01-24-2020 10:17

Welcome to the Fitbit Community, @Frenchie9.

 

I appreciate your participation in the Forums and sharing that there is no display on your watch. I recommend making sure your watch is charged and follow the troubleshooting steps including a restart from this help article: Why isn't my Fitbit device's battery charging?

 

Let me know how it goes!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-24-2020 10:49

‎01-24-2020 10:49

I have tried all of the troubleshooting and it has been plugged in charging it had stopped working in sept but then started again but this time it

 Has been off for over a week the green lights are still showing on the back it's the versa Ltd edition 

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‎01-24-2020 11:36

In response to Frenchie9

‎01-24-2020 11:36

Thank you for your reply, @Frenchie9. 

 

I appreciate your efforts and providing the additional details of the issue. Since the issue persists, I've sent your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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