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Versa non responsive

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‎01-15-2020 14:13

‎01-15-2020 14:13

I’ve tried everything that has been suggested here and nothing works.  Please help!! I love my Versa and am lost without it.

Recharged.. reset.. nothing.  Tried to update it, got half done and went black.

Thanks in advance 

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‎01-15-2020 15:43

‎01-15-2020 15:43

Hi @Majika , did you upgrade to the newest version? If yes, this can explain the problem you're experiencing now. A lot of Versa users have problems after the update. If your Versa is still under warranty, I would contact Customer Support. Regards kuzibri

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‎01-15-2020 16:08

In response to SunsetRunner

‎01-15-2020 16:08

Thank you for the reply.. I tried to update but it failed. My Fitbit is just over a year old so I’m guessing the warranty is over. 😞

Sent from my iPhone
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‎01-15-2020 16:12

In response to Majika

‎01-15-2020 16:12

Hi @Majika , sorry to read that. Regards kuzibri

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