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Versa not charging or resetting

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‎09-14-2019 16:48

‎09-14-2019 16:48

Hi All,

Very nervous poster here..

My 5 month old Versa is not charging or resetting after swimming yesterday in a 1 Metre pool.. 😱

When trying to charge the Versa it continues to display nothing and it is hot!

Anyone has this issue before?

Any  suggestions? 

 

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‎09-14-2019 17:00

‎09-14-2019 17:00

Hi @Kaylene99  It's ok to be nervous, but you did the right thing to come here. Time to get with customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA.

 

If you're not in the USA or if you prefer an online chat or email, then click for contact options

 

Welcome to the forums.

Stepping in the U.S.A. since September 2013. Android 14

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