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Versa not charging

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‎02-27-2019 13:53

‎02-27-2019 13:53

My Fitbit Versa just stopped working yesterday. It completely shut off. When I got home, I put it on the charger and got it to turn back on but it won't charge. I've tried to clean everything off but it didn't work. If I take it off of the charger it turns completely off and won't come back on. The battery bar is at 0%. It has been on the charger for almost 24 hours and it is still at 0%.

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‎02-27-2019 15:19

‎02-27-2019 15:19

Hi, contact Customer Support about this issue, seems to be a battery problem. 

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‎02-27-2019 15:19

‎02-27-2019 15:19

Hi, contact Customer Support about this issue, seems to be a battery problem. 

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