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Versa not charging

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‎03-23-2019 02:23

‎03-23-2019 02:23

Have tried different plugs holding buttons but I cannot get my versa to turn on / charge, any advice 😭

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‎03-23-2019 03:21

‎03-23-2019 03:21

Hi @Josslongman Welcome to the Community. Have a go at giving your Versa's charging contacts a Clean then try recharging. If this doesn't help then the way forward will be to contact  Customer Support  for some further assistance.

Tony | UK

Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10

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‎03-25-2019 11:18 - last edited on ‎05-13-2025 11:02 by Fitbit Moderator

‎03-25-2019 11:18 - last edited on ‎05-13-2025 11:02 by Fitbit Moderator

A warm welcome to the Community @Josslongman and @Tony.r thanks for the input.

I appreciate all the efforts in trying to fix this battery issue by yourself and was able to see here that our friend @Tony.r  provided some instructions in order to fix this battery problem. Was this the answer you were looking for? If it was, I recommend marking the answer given as a solution. By doing this, other users with the same inquiry will be able to find a faster response.

Now if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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