help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not charging

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-10-2020 23:28 - last edited on ‎02-11-2020 03:54 by Fitbit Moderator

‎02-10-2020 23:28 - last edited on ‎02-11-2020 03:54 by Fitbit Moderator

My versa has been on the charger for several hours and has not shown any sign of charging. It’s a year and a half old. Someone help! I use my watch for almost everything!

 

 

Moderator edit: format

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-11-2020 03:53

‎02-11-2020 03:53

@rraelynn, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't take a charge, even though it has been on the charger for several hours.

 

I would like to know if your Versa vibrates when you put it on the charger.

 

In the meantime, try the troubleshooting steps that are listed in this help article. After this, charge your watch for 2-3 hours and see if it comes back to life.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes