help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not charging

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-22-2020 12:21

‎02-22-2020 12:21

I bought a Fitbit Versa 2 just before Christmas and it worked great. Until I accidentally let it die. And then it would not charge again. I thought maybe something happened to the charger so I went out and bought a new one. It still would not charger. Then I emailed Fitbit support about a week and a half ago and they sent me a new Fitbit. I thought that would work. Nope still not charging. So I went out today to buy ANOTHER new charger and it only works while I’m pressing the sides of the charger and am holding my Fitbit at a certain angle. So I can’t just leave my Fitbit on the table to charge. 
I’ve tried to reset it and that still doesn’t work!

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-22-2020 15:55

‎02-22-2020 15:55

Have you checked your power supply or socket? - or tested the charger in any other power sockets. 

Rhonda Hill
Best Answer