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Versa not charging

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‎03-28-2020 07:30

‎03-28-2020 07:30

I bought a versa a little inert a year ago and now it is not charging.

I'm afraid to buy a new charger and the problem not be with it.

How do I find out the the problem is with the watch or with the charger? 

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‎03-28-2020 17:13

‎03-28-2020 17:13

Do you have a friend with a versa? Try their charger and let them try yours. 

Are find someone who has a volt meter, they will be able to test the charging cable. 

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‎03-28-2020 17:58

‎03-28-2020 17:58

I had this problem and did a reset by pressing the left hand and bottom right buttons simultaneously. Hold until the Fitbit logo appears and then put back on charge. Hope this helps.

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