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Versa not completely tracking sleep

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‎02-15-2021 06:54 - last edited on ‎02-16-2021 14:29 by Fitbit Moderator

‎02-15-2021 06:54 - last edited on ‎02-16-2021 14:29 by Fitbit Moderator

Versa recording only part of my actual sleep time

 

Moderator Edit: Clarified subject

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‎02-15-2021 09:58

‎02-15-2021 09:58

You can visit your settings here and see if setting sleep to Sensitive helps.

Remember to hit Submit at the bottom?

Author | ch, passion for improvement.

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‎02-16-2021 14:34

In response to Guy_

‎02-16-2021 14:34

Hi @Trekernut, welcome to the Community Forums.

 

Thanks for bringing this to our attention. To better assist you with this situation, can you please let me know when was the first time you experienced this issue and how many times since then? Which phone are you using to sync your Versa? If you haven't already done so, I recommend you to restart your Versa, try wearing it on your non-dominant hand when you're going to sleep and let me know if the issue persists. 

 

@Guy_ Your help is always appreciated.

 

Looking forward to your reply. Let me know if you have any additional questions.

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