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Versa not connected to WiFi

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My brand new Versa 2 is not connected to WiFi.  How do I correct this?

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Hi @elkay816, it's great to see you in our Fitbit Community. Regarding your question, I'd like to share this help article, which explains how your Fitbit Versa 2 sync the data and how it connects with your mobile device.

 

In case your Versa 2 is not syncing or connecting with your phone, please try the troubleshooting steps that are listed in this help article. After this, monitor your watch and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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