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Versa not getting notifications

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‎09-30-2019 15:04 - last edited on ‎10-01-2019 07:29 by Fitbit Moderator

‎09-30-2019 15:04 - last edited on ‎10-01-2019 07:29 by Fitbit Moderator

I am experiencing notification problems with my Versa as well. I tried all the recommended ideas and spoke to a Fitbit representative who said they are working on it and I should wait for them to fix the issue.  Here's hoping it's soon!

 

 

Moderator edit: updated subject for clarity

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‎09-30-2019 15:08

‎09-30-2019 15:08

Hi, which phone are you using? iPhone with iOS13? Regards kuzibri

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‎10-01-2019 07:28

In response to SunsetRunner

‎10-01-2019 07:28

@msheppard welcome to our Fitbit Community! Regarding the notifications issue that your Versa is experiencing, our team is actively working on a fix and expect to have a solution released soon. I appreciate the time spent trying the recommended troubleshooting steps before contacting our forums.

 

Once a solution is available, we'll make sure to post it in the Community. We appreciate your patience with this.

 

Thank you for your help @SunsetRunner.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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