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Versa not getting notifications

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‎05-16-2020 10:02 - last edited on ‎07-04-2020 07:11 by Fitbit Moderator

‎05-16-2020 10:02 - last edited on ‎07-04-2020 07:11 by Fitbit Moderator

I have an iPhone 11 Pro Max, I have enabled everything that needs to be, I have unconnected and reconnected to blue tooth and done all the troubleshooting that I could find online with no avail!! HELP!

 

- disappointed and frustrated!

 

 

Moderator edit: updated subject for clarity

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‎07-04-2020 07:09

‎07-04-2020 07:09

Hi @Dee.zee, welcome to our Fitbit Community! I'm sorry to hear that your Fitbit Versa is not receiving text notifications. I understand how you feel about this. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please follow the troubleshooting steps that are listed in this help article. After this, monitor your watch and see if it receives notifications properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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