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Versa not getting notifications

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‎05-17-2020 04:42 - last edited on ‎07-06-2020 04:21 by Fitbit Moderator

‎05-17-2020 04:42 - last edited on ‎07-06-2020 04:21 by Fitbit Moderator

For a couple of months now my notifications haven't been coming through to my watch. And on the app it keeps saying I need to restart my phone. I have restarted said phone and still the same notification is still on. Help.

 

 

Moderator edit: updated subject for clarity

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‎07-06-2020 04:20

‎07-06-2020 04:20

Hi @Meggy87, welcome to our Fitbit Community! Regarding the notification issue that your Fitbit Versa has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via chat. Please don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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