Versa not holding charge

[JosiePaws]

My versa has stopped holding charge, I’m lucky to get one full day out of it. I’ve tried all the things that are advised on other threads - not sure what to try now. Don’t feel like I’ve had it long enough to have to replace already 

[JuanJoFitbit]

Hi @JosiePaws, welcome to our Fitbit Community! Regarding the battery draining issues that your Fitbit Versa has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

I would like to know if you also tried the tips that are listed in this help article in order to improve the battery life of your watch.

Looking forward to your response.

[Marlo21]

I looked at this and that article was not helpful. 

[JuanJoFitbit]

Hi @Marlo21, thank you for joining us in this thread and our Fitbit Community. Since you mentioned that the tips didn't fix the battery draining issue that your Versa has experienced, let me go ahead and forward your case to our Support team and they'll be happy to follow up and assist you accordingly. You will receive an email from them soon.

I'll be around if any question arises.