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Versa stopped working for 2nd time

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‎05-29-2020 13:22 - last edited on ‎06-25-2020 05:19 by Fitbit Moderator

‎05-29-2020 13:22 - last edited on ‎06-25-2020 05:19 by Fitbit Moderator

I am on my 2nd versa same problems and I call customer service and get 25% of my next fitbit purchase. Wow what a deal! Thing happened to my mother's purchased her for Christmas. With all of the problems posted on this site, You have got to be kidding me, waste of time and money on a hunk of junk.

 

 

Moderator edit: format

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3 REPLIES 3

‎06-25-2020 05:17

‎06-25-2020 05:17

Hi @Jenniferlynn-22, welcome to our Fitbit forums. I'm sorry to hear that your Versa stopped working. I'm also sorry to hear that it's no longer under warranty. The warranty period is good for 365 days, starting from the date of first setup of the original unit.

 

I totally understand how you feel about this and we appreciate your feedback and comments since this helps us to keep improving.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎06-25-2020 12:08

In response to JuanJoFitbit

‎06-25-2020 12:08

Thanks, I own a Garmin Vivoactive 4 now and am very happy!
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‎08-31-2020 09:04

In response to Jenniferlynn-22

‎08-31-2020 09:04

Hi @Jenniferlynn-22, I'm sorry about the experience you had with your Fitbit device. Your feedback if greatly appreciated.

 

Don't hesitate to get back if you have any question.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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