03-27-2019 10:15
03-27-2019 10:15
My Versa is not logging my hourly 250+ steps, active minutes and exercise since yesterday, March 26. I noticed it in the mornings (PDST). It started logging my exercise done in the afternoon yesterday. This morning, it is not logging again. Are there any known issues?
03-27-2019 15:58
03-27-2019 15:58
I'm having the same issue
03-27-2019 17:03
03-27-2019 17:03
Mine is not working either. Hopefully Fitbit will resolve soon!
04-24-2019 07:24
04-24-2019 07:24
I am having the same issue. My active minutes are decreasing by almost 75% once my versa syncs with my phone. 😞
04-24-2019 11:18
04-24-2019 11:18
Saturday I went to a fitbit exercise class and it kicked my but for over an hour I credit for nothing that's 4 days ago and I'm still feeling cheated ! Also then I didn't get credit for my 5th day of activity ,looking at it now no activity since Friday ! Urg I have worked out everyday ! So frustrating !
05-02-2019 07:29 - edited 05-02-2019 07:30
05-02-2019 07:29 - edited 05-02-2019 07:30
Add me to the list. I got no active minutes or weekly exercise credit for 45 sweaty minutes on the elliptical. I'm also not getting credit for my 250 steps per hour. I logged out of the fitbit app, force closed the app, shut down my phone and shut down the fitbit. So far nothing has worked. I hope that one of the moderators has a solution.
05-02-2019 08:21
05-02-2019 08:21
Me too, since April 4th, no active minutes. I am doing the same workouts, but no active minutes logging. Ugh!