Versa not receiving notifications

[Nitae]

Is anyone else having problems with not receiving notifications today?

My app keeps stating my phone needs to restart?

Moderator edit: subject updated for clarity

[NellyG]

What phone are you using?

[Nitae]

A Huawei P20 it's only today it's stopped working

[NellyG · Accepted solution]

I am pretty certain the phone to fitbit connection is the problem. It is not on the Supported Devices List, although this doesnt necessarily mean it wont work. As you say, it has been working. But what it does mean is that if something goes wrong with the connection, usually caused by an update to either the phon or the fitbit, no one is working towards hettings it going again. The only thjng you can dk it try all the troublshoots in THIS Help Article on Notification problems. I hope you can get it working again.

[Nitae]

I've had a fitbFiand huawHu for over three years asa never had issues like this until today 😢

[hoppzor]

it's never going to work correctly. I have tried everything and Fitbit support says they are working on it, but don't have a date for when it will work again. return it if you still the chance! mine is outside the return period so I am screwed, don't end up like me! 

Moderator edit: format