Versa not receiving notifications.

[W.M.C.]

My fitbit Versa has stopped receiving notifications for phone or text. I have tried the fixes posted on here but no luck so far. Any suggestions?

Moderator edit: updated subject for clarity

[SunsetRunner]

Hi, which Phone are you using? Go to the Store and update your Fitbit app, should work. regards kuzibri

[JuanJoFitbit]

@W.M.C. welcome to our Fitbit Community! By the way, I'm sorry for the late response. However, I would like to help you with your Fitbit Versa since it stopped receiving text/call notifications.

In addition to the information that requested @SunsetRunner, I'd like to know what troubleshooting steps you have tried in order to avoid providing the same info on my end.

In the meantime, please try the troubleshooting steps listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest.

Keep me posted! 😀

[W.M.C.]

I tried the steps in the help articles and even uninstalled and installed fitbit on my phone. However my Versa still does not receive notifications.

[SunsetRunner]

Hi, you still did not mention which Phone you are using, which is essential to help you as good as possible. Regards kuzibri

[W.M.C.]

Sorry, it is the versa. I think I finally got problem cleared. I did another uninstall of App and watch factory reset and I think I am finally getting notifications.Thanks
Sent from Yahoo Mail on Android

[JuanJoFitbit]

@W.M.C. that's great news! I'm so glad to hear that your Versa is getting notifications again. Thank you for posting the update here.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Thank you so much for your help @SunsetRunner.

I'll be around if you guys have any questions! 😀