Versa not receiving notifications

[DougJones]

I turned on Email notifications and after about 30 minutes I realized I get a lot of emails. I disabled email notifications using the app on my phone but I am still receiving the notifications. I have synced my Versa 2 but that didn't make a difference. Does anyone else have any idea's?

Thank you!

Moderator edit: updated subject for clarity

[NellyG · Accepted solution]

Hi @DougJones  That sounds really annoying! Try restarting your Versa 2 and also uninstall the app on your phone, reinstall it and log back in, then reset you notification preferences and see if that fixes the problem.

Restart your tracker  

[DougJones]

Thank you Nelly! I just restarted it and I'll see what happens.

Nelly,

Again, thank you very much! Uninstalling the app from my phone and reinstalling it did the trick.

Moderator edit: merged reply

[NellyG]

Thats great!