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Versa not receiving text messages

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‎01-30-2020 19:16 - last edited on ‎01-31-2020 12:53 by Moderator Alum

‎01-30-2020 19:16 - last edited on ‎01-31-2020 12:53 by Moderator Alum

Versa receives all notifications, incoming calls, emails, calendar reminders... all except text messages. I have attempted to remove device and add again. I have checked all the notification choices as well as restarted both the Versa and phone. Please help. Very frustrating.

 

 

Moderator edit: subject for clarity

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‎01-31-2020 12:58 - last edited on ‎09-11-2025 08:28 by Fitbit Moderator

‎01-31-2020 12:58 - last edited on ‎09-11-2025 08:28 by Fitbit Moderator

It's great to see you around, @ZWHIT.

I understand how are you feeling and appreciate all the efforts in trying to fix this notification issue. Did you pair the watch after removing it from your account? If you didn't, I recommend setting it up by following the steps in the article: How do I set up my Fitbit device?.

About the notifications, you can also follow the instructions provided in the article: How do I get notifications from my phone on my Fitbit device?.

Let me know how it goes. 😊

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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