Versa not receiving text notifications

[KSKrug21]

Here is the details: 

Model: Versa

Firmware version: 32.33.1.30

Phone: Apple iPhone XS

Phone OS version: 12.4

Issue: My Versa was able to receive text messages just fine until the latest firmware update, I think it was at the end of August. I receive all other notifications just fine (Facebook, Weather Alerts, Cozi Calendar Alerts, etc) but unable to receive notifications from iMessage. 

Noted that Notifications are ON on the phone.

Checked FitBit app on phone. Shows Notifications are allowed. 

Restarted FitBit? Yes  Restarted Bluetooth? Yes  Restarted Phone? Yes 

Removed FitBit from Bluetooth and resynced?  Yes

I browsed the help and the forums here looking for advise. And I did get it. A LOT of posts about this bug. Had I known FitBit had these issues I would have bought an Apple Watch instead.

Moderator edit: format

[JuanJoFitbit]

@KSKrug21 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not receiving text notifications. By the way, thank you for providing your phone's details and troubleshooting this issue before contacting our forums.

I'm aware that an update of the Fitbit app was released recently. Please check out the app store in order to download the most recent Fitbit app version. After this, monitor the text notifications and see if the issue gets fixed.

Keep me posted on the outcome! 😀