Fitbit app not updating data

[GrubbyDuck]

I have a new dashboard screen today.

It is stuck on data from 27 Aug. Today being 29 Aug.  Yes,  I have been through all diagnostics, uninstall etc.

I do not have the time spare to be dealing with FitBit failings on such a regular basis. 

Failed roll out after roll out hardware, software & app updates. Release of hardware & software that 9/10 are all as good as still being in a beta status. That was the Ionic. Owned it for less than a month before returning it.

That is when i should have moved to Garmin or Polar.

R&D before release? 

Where is it?

Are 'we' the end users & the 'community forums your answers' your long suffering & free R&D department?

I was already on fence moving to either Garmin or Polar over mileage not being recorded during bike rides as it is; but this, today?  Another failed app update with no warning? 

This Versa is positively the last Bit product I will ever own. 

FitBit you tested my product & brand loyalty once too often. 

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@GrubbyDuck It's great to see that you've visited the Fitbit Community!

Sorry to hear about your experience with the Fitbit app and for the delay in my reply and thank you for troubleshooting this issue. If you still wish to you can try logging out from the app, restart your phone and log back in.

Let me know how it goes.

[GrubbyDuck · Accepted solution]

@AlvaroFitbit    Outcome?  Apple watch 4 GPS.  When Versa dies that is it with FitBit.

14 months ago & 2 weeks into owning the Versa; hair line crack appeared in the screen.

I rang it in.  Was told to wait until the crack presented operational issues.

6 months later when crack became an issue being the screen will not (still does not do so) always swipe?

I was told 'onus was on me' and that a cracked screen is seen as fair wear & tear. Even though I desperately tried to get person I was talking with to understand the crack happened first weeks owning it, that  I had not caught, banged or struck the watch to cause it and that I had done as asked in the previous call & now FitBit was screwing me over.  

As said,  when this Versa dies?  So does my custom too & with FitBit.