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Versa not receiving texts

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I have tried every troubleshooting option out there. Contacted a Fitbit agent..they said it is an issue nationwide? Anyone else experiencing this? I receive calls, emails..etc!

 

 

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@Mandysherriee, welcome to our Fitbit Community. I'm sorry to hear that your Fitbit Versa stopped receiving text notifications. I totally understand how you feel about this. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Our team is active working on a fix to this issue and expect to have it resolved soon. Once a solution is available, we'll make sure to post it in the Community.

 

We really appreciate your patience and feedback about this since this helps us to keep improving.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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