help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not responding

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-11-2019 06:27 - last edited on ‎05-12-2019 16:50 by

‎05-11-2019 06:27 - last edited on ‎05-12-2019 16:50 by

My fitbit versa died on me. It's been only 4 months since I purchased this device. It is not responding at all. The screen is blank. I had kept it for charging last night as the battery was low. Can someone help?

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-12-2019 16:49

‎05-12-2019 16:49

A warm welcome to the Community @Easwaran ! 

 

Thank you for sharing the details of the issue you're experiencing with your Versa not responding. I appreciate your efforts to resolve this. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

I'll be around if you need further assistance.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes