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Versa not scrolling at all

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‎08-21-2020 08:46 - edited ‎08-21-2020 08:47

‎08-21-2020 08:46 - edited ‎08-21-2020 08:47

Versa not scrolling a all. tried factory reset still not scrolling. contacted Fitbit and they told me it had been replaced and out of warranty. Fitbit versa had not been replaced at all which I pointed out. then told to pair with another phone, question then arose how willl that solve the issue of scrolling. yet again was told it was a error on Fitbit  parts regarding scrolling they cannot help any advice or tips please 

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‎08-23-2020 04:19

‎08-23-2020 04:19

ok just to let you know versa stated scrolling again and managed to do a factory reset again and this time it worked but not much help or support from Fitbit at all.

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