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Versa not setting up

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‎04-25-2018 17:18

‎04-25-2018 17:18

They say the versa is working I've been talking to them and talking to them  and they say that they are still having problems I am getting very irritated because I want to start using mine I'm working with it so the problem is not completely fix so I don't know why it saying it is

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21 REPLIES 21

‎04-26-2018 06:22

In response to lexi83

‎04-26-2018 06:22

App store. .... just getting mad their should be no reason I cant set it up 

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‎08-18-2018 17:52

‎08-18-2018 17:52

Hi there, I ’ve just been to your experience, and the interaction with the help desk was equally frustrating. The watch doesn't come with the initial software, and I was trying to set up the versa with my none GPS enabled tablet. I switched to a cellphone, and it took ages, like 48 hours to install the software, then I tried to sync the Versa, and could not. Then it hit me! I removed the device from my account, and added again. It was an ”It’s alive moment!” No problem since then. 

I simpatice with your position. The help service is no help, not function. However, there is light and fun at the end of the tunnel.

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