Solved: Versa not showing stats - Fitbit Community

Versa not showing stats

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JenLyons

14 1 1

All of a sudden my Versa shows zero steps and calories burned all day but does sync properly with my phone. I tried to reset but that didn't work.

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JohnnyRow

Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

21508 2691 12740

Might try switching to a different clock face. No guarantee but worth a shot.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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JohnnyRow

Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

21508 2691 12740

Might try switching to a different clock face. No guarantee but worth a shot.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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JenLyons

14 1 1

Thank you! This worked!!

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JohnnyRow

Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

21508 2691 12740

Non-Fitbit-developed clock faces occasionally develop problems, though most are fine.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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