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Versa not showing the correct time

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I went to work one day and brought my versa 1 with me. When I got home I put it in a UV light disinfecting machine and when I got it out the time was way off. 

 

Help, please!?

 

 

Moderator Edit: Clarified subject

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Hi there @O_K2011, it's nice to see you around the Community Forums. I'm sorry to hear that your Versa isn't showing the correct time, I understand where your concern is coming from. I'll be glad to help you.

As a friendly reminder, keep in mind that your Versa may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with.

To see when was the last time your watch synced or check if it's still paired to your Fitbit account, tap the Today tab > your profile picture > your device image. 

If your tracker got mistakenly unpaired, please set it up again by following the steps at: How do I set up my Fitbit device?. On the other hand, if your watch has not recently synced, follow these troubleshooting steps: Why won't my Fitbit device sync?

Also, I wondered if the mobile device you're syncing with is included in our list of supported devices? You can see the list at: Which phones and tablets can I use with my Fitbit watch or tracker?

Maria | Community Moderator, Fitbit


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Thank you! I just have to sync more often now

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