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Versa not syncing and wrong time

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‎11-22-2019 08:16 - last edited on ‎12-23-2021 03:40 by Moderator Alum

‎11-22-2019 08:16 - last edited on ‎12-23-2021 03:40 by Moderator Alum

I’ve had my Fitbit Versa for roughly a year.  Things were great till this summer when it started having issues (wouldn’t sync display wrong time). I did all the resets and ended up needing to get a replacement. Got the replacement no issues...until Tuesday same issues yet again. Still having issues    Very unhappy that product is failing to do its job after 6 months. 

 

 

 


Moderator edit: subject updated for clarity

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‎11-22-2019 08:38

‎11-22-2019 08:38

Have you been receiving your text messages to your Fitbit?  Asking because I just bought the Versa 2 and reading about text message feature not working.

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‎11-22-2019 11:01

In response to jab731

‎11-22-2019 11:01

Not all of them. I bought the regular versa last December worked great end of June it started giving me problems not syncing and showing incorrect time ended up getting a replacement thru customer service beginning of July.  Beginning of the week it started same stuff.  This is getting absolutely ridiculous!! Should last more than 6 months. If not resolved soon will be purchasing Apple Watch. 

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