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Versa not syncing properly with app.

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‎08-03-2019 13:53

‎08-03-2019 13:53

This is occurring on the number of hours you met your steps. My Versa shows me meeting them, but the app does not show all of them. Example, today I have met so far seven of ten, the app showed seven of ten, but when I sync to show meeting the next hour, the seventh hour is showing as not met. Any suggestions? I have rebooted app and phone. All is up to date.

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‎08-03-2019 19:05

‎08-03-2019 19:05

Hi @Cyndifr I understand that this is a known issue atm that they are working to fix.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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