12-17-2019 08:18
12-17-2019 08:18
I updated my VERSA last week. Since then, it does not sync. Also, the top right hand button now only does various exercise modes. I have lost every other function. Further, when I go swimming, it simply does not work and does not record the laps. There is no way to see the music I have stored or to access any settings whatsoever. All I have now is a clock, a left hand button to light the screen, a top right hand button to chose an exercise (which doesn't work) and a bottom right hand button for the alarm. Very disappointed that my VERSA has been rendered pretty useless. I have tried resetting and using the phone to sync, but nothing works. Any suggestions?
12-17-2019 09:12 - edited 12-17-2019 09:21
12-17-2019 09:12 - edited 12-17-2019 09:21
Hi @Jecvilla , since your Versa is still very new and thus under warranty, I would advice you to contact Customer Support. Regards kuzibri