help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-28-2018 14:31

‎12-28-2018 14:31

My versa isnt symcing with my phone. Have an new Android and its updated. Bought my versa The other Day and ive had problems with the syncing, both notifications from messages, GPS and data from the watch to the application. I have tried everything, restarts, deleting and adding application again and nothing seems to work!? Anyone who has an idea? 

Best Answer
0 Votes
4 REPLIES 4

‎12-28-2018 15:30

‎12-28-2018 15:30

Hi, which device are you using?

 

Best Answer
0 Votes

‎12-28-2018 23:27

In response to SunsetRunner

‎12-28-2018 23:27

Hi! Its a fitbit versa 🙂

Best Answer
0 Votes

‎12-29-2018 02:23

In response to Klara1

‎12-29-2018 02:23

Have you checked that your android is supported by fitbit at www.fitbit.com/devices ?

Best Answer
0 Votes

‎12-30-2018 02:37

In response to SteveH

‎12-30-2018 02:37

Hi! Yes it is compatible and aupdated 😅

Best Answer
0 Votes