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Versa not syncing

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‎02-22-2019 06:37

‎02-22-2019 06:37

Hi,

 

I have had my versa for about 6 months. It has suddenly stopped syncing. I have restarted the fitbit itself, the phone and the app. Nothing seems to work. How can I fix this problem please? I'm really disappointed. I had a garmin before this that I changed because it literally fell apart (physically disintegrated) and I thought I was moving up an level by getting the Versa.

 

Any advice would be gratefully received.

 

Thanks, Bec

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‎02-22-2019 06:53

‎02-22-2019 06:53

One thing that has worked for me before is to go into the phone's bluetooth settings and "forget" the link to the fitbit.

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