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Versa not syncing

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‎07-30-2018 00:43 - last edited on ‎08-01-2018 07:28 by Moderator Alum

‎07-30-2018 00:43 - last edited on ‎08-01-2018 07:28 by Moderator Alum

I have brought a Versa and it keeps loosing connection with my phone.

 

 

Moderator edit: subject for clarity

Best Answer
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2 REPLIES 2

‎07-30-2018 00:47

‎07-30-2018 00:47

What phone are you using?

Try restarting the Versa several times and see if that helps. Let us know how you go 

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎08-01-2018 07:29

‎08-01-2018 07:29

A warm welcome to the Forums @Charl3e and @NellyG thanks for stopping by.

 

If you are having issues syncing your watch with your phone, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.

 

I hope this helps, let me know the outcome. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer