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Versa not syncing

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‎03-03-2021 02:49

‎03-03-2021 02:49

I haven't used my versa since past few months and now it's not syncing with the app. Charged fully and connected to wifi. Still unable to pair

 

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‎03-03-2021 05:02 - last edited on ‎02-12-2025 10:51 by Fitbit Moderator

‎03-03-2021 05:02 - last edited on ‎02-12-2025 10:51 by Fitbit Moderator

Hi @Surabhi.m, welcome to our Fitbit Community. Regarding the syncing issue that your Fitbit Versa has experienced, I'd like you to restart it as described in this help article. After this, set up your watch from scratch.

Make sure that your phone has the most recent Fitbit app version installed.

Keep me posted on the outcome.

JuanJo | Community Moderator

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