Versa not syncing

[MorningZig]

Again, following update my Versa started having problem syncing. Now since yesterday it won't sync at all. I tried all the different steps trying to fix it with mo luck. ( I had numerous syncing problems with Fitbit products so familiar with the 'fixes') 

It seems there no bluetooth connection with versa

[JuanJoFitbit]

@MorningZig It's great to see you in our Fitbit Community. I totally understand how you feel about the syncing issue that your Fitbit Versa has experienced. By the way, thank you for trying to get this issue resolved before contacting our forums.

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.

[Nanato2]

I am having the same issue and have contacted support with no success. Have you found an answer??

[MorningZig]

No real success. I managed to have the Versa sync by restarting it, closing app, restarting the phone & having the versa plugged in. But it is a pain and still sync randomly not every time I want to sync.

I had the same problem in the past, support was unable to provide a solution but my versa was under warranty at the time & they send a replacement. 

[MorningZig]

Update: Still not syncing, not keeping time etc..... Support was unable to suggest a fix. Versa is for the bin. Despite being out of warranty they kindly offered to send a refurbished one once they received back mine at my own risk & cost. I decided to cut my losses with Fitbit ( I already have moved to another more reliable brand for exercise). I like the versa as daily watch & for automatic of the calculation of overnight RHR. But it is not worth investing for a newer model

[Gettintheremayb]

Same here! This update has screwed the fitbit