Versa not tracking exercise

[Tanyad007]

Exercise is not tracking with calories. It’s recording my steps and active minutes. I’ve turned off, synced 20x tried to look at support, nothing! 

[WendyB]

Are you relying on the Smart track? Sometimes its better to use the exercise mode to make sure you capture the exercise

You can have up to 7 exercise shortcuts. On your dashboard click on the gear and choose settings. Look for exercise shortcuts. Change to what you want. Make one of these Workout.

Device will need to sync before it takes place.

I use Workout mode to capture any exercise that is not listed.

Then I rename it as I state below

Then on the computer dashboard make a custom exercise. This will be at the bottom of the exercise tab Name it what you want.

Then on your device push in the button until you get to the exercise screen. Once there Swipe through until you see the Exercise or use Workout mode Hold in the button to start and when done Hold it back in to stop it.

Once it syncs you can rename it to the custom one you set up.

[Tanyad007]

I currently do use exercise mode

Sent from my iPhone

[Mapaz]

My watch doesn’t track when I ride my bike.  

[crnx]

I have the same problem with the most recent update. Worked great before, I hope they fix it.