Versa not tracking sleep accurately

[sethington]

Hi there,

In the past week, my Fitbit Versa has become very unreliable for tracking my sleep.  It is just flat out missing periods of sleep!  Last night it is reporting that I did not sleep (which is totally untrue)!

Was there a change to the Fitbit Firmware of software that could be contributing to this problem?  I've tried tightening and loosening the band and this still seems to be problematic.

Scott

[SunsetRunner]

How did you set your sleep in the settings: normal or sensitive?

[sethington]

Hi Kuzibri.  My sleep sensitivity is set to normal.

Scott

[SunsetRunner]

Try to set it to sensitive and see what happens to your sleep tracking. I have more or less the same problem the last days as you have. Good luck!

[sethington]

From what I've read, that will make things worse.  Because any little movement will be tracked as if I were awake and it will show less sleep time.

There's another issue here I believe.  As odd as it sounds I believe the versa may be picking up on a fan's vibrations and tracking that !  I'm seeing phantom steps during the hours I'm sleeping and I am close to the fan's position depending on how I sleep.

Scott

[SunsetRunner]

In the sensitivity mode sometimes it does become worse and sometimes not. I suggested it mainly to check if in this mode your sleep is more accurately monitored, if not or even worse, the sleep monitoring itself is the cause of your problems.