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Versa not turning on

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‎08-11-2020 12:57 - last edited on ‎08-12-2020 19:10 by Fitbit Moderator

‎08-11-2020 12:57 - last edited on ‎08-12-2020 19:10 by Fitbit Moderator

I charged my versa yesterday. When it was fully charged I removed it from the charger and the screen went black. The watch is also roasting hot to touch. Bought one year ago. No impressed.

 

Moderator Edit: Clarified subject

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‎08-12-2020 19:09

‎08-12-2020 19:09

Hi @Ringer19, welcome to the Community Forums!

 

Thanks for your post and for the details that were shared, I understand how frustrating this matter can be for you. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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