Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not updating # of days exercised or # calories consumed or weight

Replies are disabled for this topic. Start a new one or visit our Help Center.

Watch always shows 0 of 5 days exercise, though app on my iPhone shows correct # of days for the current week. 

Watch Always shows ‘0 calories in’ regardless of what foods I enter via iPhone app.

And always shows the wrong, unchanging value for weight. I can go through the motions of changing the weight on the watch and the process appears to complete but then under ‘Today’ the value is unchanged. Or I can change the weight value via the app on my iPhone where it will display correctly but this does not show on the watch.

In short, it appears that the watch is not receiving updated values for these 3 categories from the app. Under ‘today, settings’ Ihave enabled core stats, heart rate, exercise, food and weight.

Best Answer
0 Votes
2 REPLIES 2

Forgot to add: I have tried restarting the watch numerous times over several days and this did not correct the problem.

Best Answer
0 Votes

Interesting. Today I tried doing a factory reset on the Versa. ‘Tis worked OK but did not fix the problems, or not exactly. Now when I swipe down from the watch face for the Today display I no longer see the # of days exercised screen or the calories consumed or weight. And they are no longer shown as options in the Settings box on the the Today screen. 

Best Answer
0 Votes